FAQ

Return Policy 

We gladly accept returns within 14 days of receiving your item, provided the items are unworn and undamaged.

Delivery Timeframe

Please note that due to the nature of our business, where items are handcrafted in small batches, some products may take longer to ship than others. If an item is available for next-day delivery, this will be clearly stated on its product page. For all other items, please allow up to 7 days for delivery.

We’re thrilled that many of you choose our products for special occasions, holidays, and events. If you need your order sooner than 7 days, please don’t hesitate to reach out. We're happy to be flexible and will do our best to accommodate your needs.

For inquiries about either our return policy or delivery timeframe, please reach out to us at info@esoralondon.com

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